Yugamiya Technologies brings over 7 years of hands-on ServiceNow expertise directly to your organisation — from strategy and architecture to implementation and beyond.
From strategy and architecture to deployment and ongoing support — we handle every stage of your ServiceNow journey.
Our team brings CTA-level expertise to every engagement — meaning your solution is designed with the long view in mind, not just the immediate requirement.
We measure success by business impact — faster resolution times, lower operational costs, better employee and customer experiences — not just by going live on schedule.
You work directly with the people who built this company. No handoffs to junior consultants mid-project. Senior expertise from day one to go-live.
We communicate openly about timelines, risks, and scope. Sprint reviews, weekly check-ins, and live dashboards keep you in control throughout.
India-based boutique firm with the technical depth of a much larger organisation — making high-quality ServiceNow delivery accessible beyond just large enterprises.
Yugamiya Technologies is a new company — but the expertise behind it is anything but new.
Your first consultation is free. Tell us your challenge and we'll show you exactly how we'd approach it.
From initial advisory to go-live and beyond — we offer the full spectrum of ServiceNow consulting and implementation services.
Deploy and configure IT Service Management modules aligned with ITIL 4 best practices. We cover the full incident-to-problem-to-change lifecycle with a focus on usability and measurable outcomes.
Transform how your organisation delivers HR services — from automated onboarding journeys to enterprise-wide self-service portals that genuinely improve the employee experience.
Build modern customer service operations with case management, omnichannel engagement, and customer-facing self-service that connects front-office and back-office seamlessly.
Strategic consulting backed by deep platform expertise. We assess your current state, identify what's holding you back, and build a practical roadmap that aligns ServiceNow with your business direction.
When standard modules don't fit your exact requirements, we build tailored scoped applications on App Engine — inheriting all of ServiceNow's security, scalability, and UI frameworks natively.
Post-go-live support that keeps your environment healthy and improving — proactive monitoring, SLA-driven responses, and structured quarterly improvement reviews.
Tell us your challenge. We'll map the right approach — no obligation, no hard sell.
Deep expertise across the Now Platform's major workflow areas — explore the solutions we implement and the outcomes they drive.
ServiceNow ITSM is the foundation of modern IT operations. We implement the full ITIL-aligned suite — enabling IT teams to manage services, respond to incidents, and track changes with precision and speed.
Automated routing, escalation, and SLA tracking reduce mean time to resolve significantly.
Real-time dashboards give leadership a clear picture of IT health at any moment.
CAB workflows, risk scoring, and approval chains reduce change-related incidents.
ServiceNow HRSD transforms the employee experience from day one. We design and build HR portals, case management systems, and automated onboarding journeys that simplify HR operations for everyone involved.
Automated journeys spanning HR, IT, and facilities so new starters feel supported from the start.
Employee service centres that significantly reduce HR inbox volume.
Employees track their HR requests without chasing emails or making phone calls.
Deliver exceptional customer experiences at scale. ServiceNow CSM connects front-office teams with back-office operations — giving agents context and customers speed.
Email, chat, phone, and portal unified into a single agent workspace.
Link customer cases to back-office fulfilment without switching systems.
Survey and analytics tools drive continuous service improvement.
When standard modules don't fit your exact needs, App Engine lets us build tailored solutions directly on the Now Platform — inheriting its security, scalability, and UI framework natively.
Clean, maintainable apps designed to upgrade safely with every platform release.
Connect ServiceNow to SAP, Salesforce, Workday, Jira, and more via Integration Hub.
Flow Designer for business logic, scripting for complex requirements — best of both worlds.
Gain complete visibility into your IT infrastructure with ServiceNow ITOM — auto-discover assets, map service dependencies, and manage events intelligently using AIOps capabilities.
Auto-discover and populate your CMDB with accurate, real-time infrastructure data.
Map application service dependencies to understand the business impact of outages before they occur.
Correlate events and reduce alert noise with machine-learning-driven insights.
Accelerate productivity across your ServiceNow workflows with Now Assist — ServiceNow's generative AI layer. We help you deploy AI capabilities that deliver immediate, practical value to your teams.
Auto-summarise incidents, cases, and changes so agents get context instantly.
Conversational AI that resolves common requests without any human involvement.
ML models that auto-categorise, route, and prioritise work items before agents even touch them.
ServiceNow looks different in every industry. We bring domain-specific process understanding — not just platform knowledge — to every engagement.
Every sector has its own ServiceNow requirements. Let's talk about yours specifically.
A ServiceNow-specialist firm founded to bring architect-quality delivery to every client, not just the large ones.
Yugamiya Technologies was founded on a straightforward belief — that serious ServiceNow expertise shouldn't be locked inside large system integrators where it gets diluted across hundreds of projects.
Our founding team brings over 7 years of deep, hands-on ServiceNow experience across enterprise-scale implementations, complex integrations, and multi-module rollouts. The expertise behind Yugamiya has been built on real delivery — not certifications alone.
Based in Pimpri-Chinchwad, Pune — at the heart of India's technology corridor — we are positioned to work with clients across India and globally, combining accessible pricing with the technical depth that typically only comes with much larger firms.
Our name, Yugamiya, reflects the idea of bringing together — connecting deep platform knowledge with practical business outcomes, and experienced delivery with a fresh, focused approach.
Tell us about your project or challenge. We'll come back with an honest view of how we can help — no pressure, no hard selling.